A completely closed-loop governance engine connecting audits, incidents, clinical observations, and facilities maintenance directly to the CQC Single Assessment Framework.
A live CQC readiness score across all five key questions.
Turn any CQC report into a structured improvement plan in minutes.
Simulate an inspection using your live operational data.
Every corrective action from every source — in one place.
16 specialised incident workflows with root-cause analysis.
Prove learning reached every member of staff.
Statutory complaint timers and early-warning concerns.
Pre-structured meeting frameworks with AI minutes and action extraction.
Multi-audience survey builder with automated NPS sentiment analytics.
Person-centred care evidence supporting emotional well-being.
A dynamic 5×5 risk matrix across eight risk domains.
Version-controlled policies that write their own audits.
Build, schedule and run audits — on any device.
DoLS, catheters, HbA1c, infections, 999 calls and more.
Asset registry, statutory servicing logs and repair tracking.
Regulation 18 compliance, tracked automatically.
Benchmark every home across your group.
AI-populated resident profiles in seconds.
One calendar for audits, reviews, actions and supervisions.
One click. Inspector-ready. HR data protected.
Traditional care management tools isolate audits in one system, incidents in another, and training spreadsheets in HR. ACT360 connects all 20 modules directly into the 5 Key Questions and 34 Quality Statements. When an incident occurs or an audit question fails, the system automatically tags the relevant CQC regulation, updates your live readiness score, and tracks corrective actions through to verified completion.
Automatic GCS neuro obs, 30-day DoLS expiry alerts, medication error investigations, and statutory equipment servicing.
Anonymous QR stakeholder surveys, statutory 3-day and 28-day complaint SLA countdowns, and resident profile directories.
Universal Action Hub with KLOE impact scoring, mock inspection walkarounds, and 1-click CQC Inspection Mode.
ACT360 operates as an interconnected ecosystem. While each module can be configured for your service type, the true power comes from data flow — an audit fail automatically creates an Action Hub task and alerts leadership.
With one click from the top navigation bar, Inspection Mode transforms the interface into an evidence presentation view, shielding confidential staff disciplinaries, salaries, and sensitive commercial data.
Yes. The Multi-Site Organisation Hub synchronizes with live CQC API ratings, compares compliance across regional homes, and flags which location requires management intervention before an inspection.
The Incident Management module evaluates narratives against Regulation 20 thresholds, triggers required family notification workflows, and auto-drafts legally compliant, empathetic correspondence.
Book a live walkthrough and see how an incident in the care home automatically triggers root-cause debriefs, Duty of Candour, and tasks in the Action Hub.
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