Walk into every inspectionknowing you’re ready.
ACT360 turns audits, incidents, complaints and meetings into one live CQC readiness score — and tells you exactly what to fix next. Less paperwork. Fewer surprises. More time on the floor.
- One-click CQC Inspection Mode
- Audit fails become actions automatically
- ActBot answers regulation questions 24/7
Real-time scoring across every domain
Audits, actions, incidents & Reg 18 supervisions
Regulation 20 apologetic letters & relative logs
CQC inspections aren’t failed on care. They’re failed on evidence.
Care staff do magnificent work every hour of the day. But when audits sit in binders, action plans live on disparate spreadsheets, and DoLS authorisations lapse in a diary, inspectors cite Regulation 17.
How Care Homes Manage Now
- Audits are completed as tick-box exercises without photo verification.
- Incidents, complaints and audits live in silos — actions slip through the cracks.
- Mock inspections take days of manual paper compiling before visiting inspectors arrive.
- Sensitive staff disciplinary files are exposed on clipboards during impromptu inspections.
- Overdue actions aren’t caught until the CQC inspector points them out in a draft report.
How Care Services Run on ACT360
- Audit Action Auto-Generator turns failed checks into tracked remedial tasks.
- Universal Action Hub centralises tasks across 7 channels with automatic KLOE scoring.
- Live CQC Readiness Radar calculates your real-time score across all 5 Key Questions.
- One-Click Inspection Mode redacts HR data and reorganises navigation into evidence.
- Automated safeguards watch 24/7, catching DoLS expiry, outbreak clusters and audit failures.
Designed for the care floor. Trusted in the boardroom.
Explore the flagship modules built to transform quality assurance into continuous improvement.
Know your exact inspection score before CQC calls.
The Executive Dashboard constantly recalculates your 0–100% readiness rating across Safe, Effective, Caring, Responsive and Well-Led. Clicking any domain opens deep insights: strengths, vulnerabilities, and AI remediation steps.
- Live countdown counters for overdue audits and impending 3-day deadlines.
- 30-day and 90-day incident trends across Falls, Medications and Skin Integrity.
- Color-coded status thresholds indicating Good or Outstanding trajectories.
Silent safeguards that protect care quality in real time.
Inspectors penalise care providers when managers miss statutory deadlines or fail to notice emerging risks. ACT360 employs client-side observers, reactive Firestore event listeners, and automated task spawners to enforce quality standards in real time.
- Audit Failure Action Spawner:Instantly creates an assigned corrective task in the Action Hub when any audit check fails.
- Duty of Candour Sentinel:Enforces Regulation 20 apology letters and relative communications for moderate/severe harm.
- DoLS Expiry & Renewal Alerts:Alerts the registered manager and clinical lead 30 days before statutory expiration.
- Outbreak Cluster Surveillance:Flags 48-hour infection thresholds to activate barrier nursing, PPE and UKHSA alerts.
Cited in your last report? Here is how ACT360 fixes it.
Match the common inspection failings cited under the CQC Single Assessment Framework directly to ACT360’s automated workflows.
Medicines management failures
Missed doses, gaps on MAR charts, poor audit oversight
Falls & unwitnessed accidents
Repeated falls without preventative intervention, poor post-fall monitoring, missing neuro obs
Unlawful DoLS & consent breaches
Expired DoLS authorisations, conditions not monitored, unauthorized bed rails
Governance & oversight failures
Audits completed as tick-box exercises, ineffective action plans, lack of management oversight
Ready to see how ACT360 transforms compliance in your service?
Schedule a 30-minute tailored walkthrough. We’ll show you your service’s live CQC readiness score, simulate an inspection walkaround, and demonstrate our 1-click inspection firewall.