Clinical-Grade Data Protection &
Inspection Privacy Firewalls
Adult social care services handle the most sensitive resident health records, safeguarding logs, and confidential staff HR files. ACT360 is architected from the ground up to protect both resident confidentiality and provider privacy.
UK GDPR & Sovereign Cloud
All resident care notes, clinical trackers, and incident records are hosted exclusively within UK data centers (London region). Fully encrypted in transit via TLS 1.3 and at rest with AES-256 military-grade encryption.
CQC Inspection Mode & HR Firewall
When CQC arrives on-site, a single click switches ACT360 into locked-down Presentation Mode. Sensitive HR disciplinaries, staff grievances, and commercial finances are completely hidden from inspector view.
In-Browser Client-Side Sandboxing
When you upload PDF inspection reports or policies, text parsing and anonymization happen directly inside your local browser memory before AI analysis, preventing raw unredacted resident files from ever reaching unauthorized servers.
Granular Role-Based Access Control
Strict segregation of duties between Care Assistants, Seniors, Registered Managers, Nominated Individuals, and external auditors. Every action requires authenticated role permissions with optional 2FA.
Immutable Regulation 17 Audit Trails
Every audit signed, every medication review finalized, and every remedial action closed is permanently cryptographically stamped with user credentials, IP address, and millisecond timestamps.
ISO 27001 & ISO 9001 Alignment
Engineered in strict accordance with ISO 27001 Information Security Management and ISO 9001 Quality Management frameworks, satisfying NHS Data Security and Protection Toolkit (DSPT) standards.
How CQC Inspection Mode Protects Your Service
Under the Single Assessment Framework, inspectors request direct digital access to evidence. ACT360 ensures you provide full transparent compliance without exposing confidential commercial or HR records.
- ✓Verified Single Assessment Framework evidence binders
- ✓Clinical audit completion rates & signed manager reviews
- ✓Closed action plans with photographic proof of remediation
- ✓Anonymized resident feedback & dignity survey results
- ✓Duty of Candour compliance logs & statutory notification dates
- ✕Staff disciplinary files, sickness logs & private HR grievances
- ✕Staff hourly pay rates, agency premium costs & payroll summaries
- ✕Commercial contract margins, fee agreements & local authority rates
- ✕Internal draft notes, manager scratchpads & confidential memos
- ✕Non-regulatory management chat channels & commercial plans
Security & Infrastructure Specifications
Full technical transparency for data protection officers, clinical leads, and IT directors.
Immutable Audit Trails for CQC Regulation 17
Every audit signed, every medication error reviewed, and every action plan closed is permanently stamped with user credentials, IP address, and cryptographic timestamps. When inspectors demand proof of timely governance, your records cannot be contested.