Why Care Providers Need Multi-Site Organisation Hub & UK Map
Managing compliance across multiple care homes or supported living branches is notoriously challenging. Executive directors and nominated individuals are forced to wait for monthly regional reports, leaving them blind to emerging compliance failures until a CQC downgrade occurs.
The Multi-Site Organisation Command Hub is engineered specifically for care groups and regional providers. It provides an executive portfolio command screen showing live CQC ratings, audit completion rates, open incident counts, and action statuses across all locations.
With automated CQC API rating synchronization, regional performance benchmarking, and peer analytics, group leadership can target resources to vulnerable homes weeks before inspectors arrive.
Core Operational Capabilities & Built-in Tools
Every feature, button, and automation engineered into this module:
Portfolio Executive RAG Radar
Nominated Individuals and Operations Directors see live CQC readiness scores across 5, 20, or 100+ services from a single master command screen.
Automated CQC API Live Rating Sync
Continuously syncs official published CQC inspection ratings and inspection dates directly from the CQC public API into your executive dashboard.
Regional Performance Benchmarking
Compare audit completion rates, falls per resident bed, and medication error frequency across homes and regions to identify best practices and vulnerable sites.
Universal Policy & Template Rollout
Push corporate policy updates, standard audit checklists, and lessons learned bulletins across every home in the portfolio with a single click.
Interactive SVG-Based UK Location Map
Interactive map displaying all registered sites with color-coded pins reflecting live CQC ratings (Outstanding, Good, Requires Improvement, Inadequate).
Bulk CSV Location & Staff Onboarding
Rapidly import care locations, room numbers, bed capacities, and staff rosters in minutes via standardized CSV data onboarding tools.
How It Works On Shift
A structured 3-step operational progression designed for frontline carers, nurses, and registered managers:
Connect Group Locations
Register group homes with CQC Provider and Location IDs for automated public rating sync.
Monitor Portfolio RAG Status
Track live audit scores, open incidents, and overdue actions across all homes on one screen.
Target Regional Interventions
Deploy targeted audits or group quality specialists to homes displaying early signs of compliance drift.
CQC Regulatory Alignment
How this module satisfies the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014:
- Regulation 17 — Good governance across multi-site providers
- CQC Key Question: Well-Led
- Target Users: Care Group Executives, Nominated Individuals, Regional Directors
Inspector Assurance Talking Track
What to tell CQC inspectors during interview assessments:
Universal Group Action Hub
Regional managers can view and filter actions across all homes in the portfolio, spotting group-wide trends and ensuring local managers resolve remedial tasks.
More Modules in Executive Command
Executive Overview Dashboard
A live CQC readiness score across all five key questions.
Explore Executive Overview Dashboard →Mock Inspection & Walkaround Hub
Simulate an inspection using your live operational data.
Explore Mock Inspection & Walkaround Hub →Universal Action Hub
Every corrective action from every source — in one place.
Explore Universal Action Hub →See How Multi-Site Organisation Hub & UK Map Works in Your Service
Book a personalized 20-minute walkthrough tailored to your care setting and registered bed capacity. We will demonstrate how ACT360 eliminates paperwork, automates corrective action spawning, and prepares your team for unannounced CQC visits.