Why Care Providers Need Resident Digital Directory
When a new resident is admitted from hospital or another care setting, clinical teams receive thick packets of paper discharge summaries. Crucial medical directives—such as DNACPR orders, DoLS status, advanced care plans, and dysphagia SALT guidelines—are easily buried or misfiled, risking patient safety and CQC breach citations.
The Resident Digital Directory provides a clinical profile repository for every resident, capturing room numbers, funding authority, next of kin, and key directives.
Its breakthrough AI tool automatically scans uploaded hospital discharge PDFs, extracts vital directives (DNACPR dates, fall risk scores, dietary textures, allergies), and pre-populates the resident profile for clinical nurse verification in seconds.
Core Operational Capabilities & Built-in Tools
Every feature, button, and automation engineered into this module:
AI Medical Directive Extraction
Upload hospital discharge summaries; AI parses text to extract DNACPR status, resuscitation wishes, DoLS authorization dates, allergies, and falls risk scores.
Clinical Nurse Verification Workflow
Nurses review AI-extracted directives side-by-side with the original document, verifying and locking the record to preserve clinical governance.
IDDSI Texture & Dietary Management
Tags resident food and fluid texture levels (IDDSI Level 0–7) and dietary requirements, ensuring kitchen staff and care teams maintain safe dysphagia protocols.
Connected Directives Across Platform
Directives automatically populate relevant modules: DoLS feeds the Clinical Trackers board, and fall risk scores link to the Incident Management suite.
Emergency PEEP & Red Bag Evacuation Pack
Instantly generates emergency Personal Emergency Evacuation Plans (PEEP) and hospital transfer "Red Bag" summary sheets in one click.
Funding Authority & Next-of-Kin Vault
Maintains verified contact details for family spokespersons, Power of Attorney holders, social workers, and funding local authorities.
How It Works On Shift
A structured 3-step operational progression designed for frontline carers, nurses, and registered managers:
Upload Discharge Paperwork
Drag and drop hospital discharge summaries or transfer letters into the resident profile.
AI Extraction & Clinical Check
AI highlights key directives (DNACPR, DoLS, allergies); the registered nurse verifies and approves.
Auto-Sync to Tracking Boards
Approved directives sync instantly to Clinical Trackers, Incident workflows, and Emergency Evacuation packs.
CQC Regulatory Alignment
How this module satisfies the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014:
- Regulation 9 — Person-centred care
- Regulation 11 — Need for consent
- CQC Key Question: Safe, Caring & Effective
- Target Users: Care Coordinators, Nurses, Carers
Inspector Assurance Talking Track
What to tell CQC inspectors during interview assessments:
Feeds Clinical Tracking Boards
Extracted DoLS authorizations automatically seed the 30-day countdown board in Clinical Trackers, ensuring authorisations are monitored from day one.
More Modules in Clinical & Operations
Events & Incident Management
16 specialised incident workflows with root-cause analysis.
Explore Events & Incident Management →Resident Enrichment & Activity Evidence
Person-centred care evidence supporting emotional well-being.
Explore Resident Enrichment & Activity Evidence →Clinical & Operational Risk Register
A dynamic 5×5 risk matrix across eight risk domains.
Explore Clinical & Operational Risk Register →See How Resident Digital Directory Works in Your Service
Book a personalized 20-minute walkthrough tailored to your care setting and registered bed capacity. We will demonstrate how ACT360 eliminates paperwork, automates corrective action spawning, and prepares your team for unannounced CQC visits.