Workforce & PeopleCQC Domain: Well-Led & EffectiveOperational Coordination

Operations & Tasks Planner Calendar

Unified Planner Mapping Daily Shifts, Audits, Handover Notes & Reviews

One calendar for audits, reviews, actions and supervisions.

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1 View
Unified Shift, Audit & Review Calendar
Handover Notes
Point-of-Shift Digital Communication
Color-Coded
High, Medium & Low Priority Task Tags
Reg 17 Proof
Documented Operational Governance
Operational Context

Why Care Providers Need Operations & Tasks Planner Calendar

In a 24/7 care facility, operational chaos occurs when shift handovers, routine room audits, resident reviews, and statutory inspections are scribbled across different whiteboards, paper diaries, and electronic systems. Tasks slip through the cracks during busy shift changes.

The Tasks & Operations Calendar unifies all scheduled activities into a synchronized planner: daily audits, statutory equipment servicing, staff supervisions, resident review dates, and critical shift handover notes.

Unit leaders and registered managers can see daily, weekly, and monthly views with colour-coded priority statuses, ensuring smooth communication and flawless continuity of care.

Deep-Dive Functionality

Core Operational Capabilities & Built-in Tools

Every feature, button, and automation engineered into this module:

Unified Operational Calendar

Displays upcoming audits, equipment maintenance visits, staff supervisions, and resident care reviews in daily, weekly, and monthly calendar views.

Digital Shift Handover Notes

Allows shift leaders to record important handover notes (resident appointments, family visits, maintenance issues) accessible to incoming shift seniors on mobile.

Priority & Role Filtering

Filter tasks by role (Nurses, Senior Carers, Maintenance, Housekeeping) and priority level to keep staff focused on critical daily deliverables.

Direct Link to Universal Action Hub

Corrective actions with approaching due dates are automatically visualised on the operational calendar so floor leaders never miss an SLA deadline.

Recurring Statutory Service Reminders

Visualises scheduled visits from fire safety technicians, lift servicing engineers, and gas safety contractors with calendar alert flags.

Shift Coordinator Daily Checklist

Provides day and night shift leaders with a structured morning and evening operational checklist ensuring all compliance tasks are signed off.

Frontline Execution

How It Works On Shift

A structured 3-step operational progression designed for frontline carers, nurses, and registered managers:

01

Schedule Shift Activities

System automatically populates recurring audits, servicing visits, and staff supervision deadlines.

02

Log Shift Handovers

Outgoing shift leaders document key handover updates directly via tablet.

03

Execute & Track Progress

Incoming shift leaders review the day’s tasks, verify completed checks, and hand over smoothly.

CQC Regulatory Alignment

How this module satisfies the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014:

  • Regulation 17 — Good governance
  • CQC Key Question: Well-Led & Effective
  • Target Users: All Shift Leaders, Registered Managers, Administrative Staff

Inspector Assurance Talking Track

What to tell CQC inspectors during interview assessments:

"Proves to CQC inspectors that shifts operate with robust operational continuity, clear handover communication, and scheduled task accountability."
Zero Data Silos

Action Hub SLA Visualiser

Action Hub tasks within 48 hours of expiration appear highlighted in amber on the calendar, alerting shift coordinators to prioritize their completion.

Automated Action SpawnerLessons Learned Engine1-Click Inspection ModePhoto Verification
Interconnected Ecosystem

More Modules in Workforce & People

Staff Supervisions & Appraisals

Regulation 18 compliance, tracked automatically.

Explore Staff Supervisions & Appraisals →
Live 1-to-1 Demonstration

See How Operations & Tasks Planner Calendar Works in Your Service

Book a personalized 20-minute walkthrough tailored to your care setting and registered bed capacity. We will demonstrate how ACT360 eliminates paperwork, automates corrective action spawning, and prepares your team for unannounced CQC visits.