Why Care Providers Need Custom Audit Builder & Engine
Paper audit clipboards are the bane of care management. Carers carry paper sheets, tick boxes without looking, and file them in ring binders where they sit unread. Worst of all, when a check fails (e.g. broken window restrictor, dirty hoist sling), nobody follows up until the CQC arrives.
The Custom Audit Builder modernizes quality assurance. Build, schedule, and execute mobile audits on phones and tablets with diverse question formats: Yes/No, Pass/Fail, Rating Scales, and Mandatory Photo Uploads.
The killer feature: whenever an auditor records a "Fail" or "No", ACT360 automatically spawns an assigned remediation task directly into the Universal Action Hub, requiring photographic verification before it can be closed.
Core Operational Capabilities & Built-in Tools
Every feature, button, and automation engineered into this module:
3 Audit Creation Modes
1. From Company Policy (AI generates questions); 2. From Existing Word/PDF Doc (auto-parsed into digital templates); 3. From Scratch with custom builder.
Recurring Audit Scheduling
Allocate audit schedules (Daily, Weekly, Monthly, Quarterly) across specific roles or care wings with automated staff reminders.
Mobile Checklist Execution with Photos
Carers and seniors complete audits on phones or tablets with rapid tap interfaces, mandatory photo uploads for failed questions, and instant score calculations.
Automated Failure Remediation
Sentinel 2 triggers immediately upon a failed answer, spawning an assigned task in the Action Hub with statutory due dates and mandatory photo verification.
Diverse Answer Types & Scoring
Build questions supporting Yes/No, Pass/Fail, 1-to-5 Rating Scales, Multiple Choice, and Mandatory Text Comments for comprehensive inspections.
Immutable Timestamped Digital Sign-Offs
Completed audits automatically lock to prevent retrospective editing, recording the auditor name, completion timestamp, and final compliance percentage.
How It Works On Shift
A structured 3-step operational progression designed for frontline carers, nurses, and registered managers:
Schedule Audit Template
Deploy pre-built CQC templates or generate custom checklists from internal policies.
Execute on Mobile Device
Auditors walk the floor, snapping photos of clean rooms or flagging broken items with mandatory comments.
Auto-Spawn Actions & Lock
Failed questions auto-spawn Action Hub tasks; completed audits lock immutably with timestamped signatures.
CQC Regulatory Alignment
How this module satisfies the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014:
- Regulation 12 — Safe care and treatment
- Regulation 15 — Premises
- Regulation 17 — Good governance
- CQC Key Question: Safe & Well-Led
- Target Users: Quality Leads, Floor Auditors, Senior Carers
Inspector Assurance Talking Track
What to tell CQC inspectors during interview assessments:
Sentinel 2: The Audit Failure Action Generator
Failed audit checks never slip through the cracks. Sentinel 2 instantly creates an accountable action in the Universal Action Hub requiring photo proof of completion.
More Modules in Quality & Regulation
CQC Inspection Report Analyser
Turn any CQC report into a structured improvement plan in minutes.
Explore CQC Inspection Report Analyser →Lessons Learned & Continuous Improvement
Prove learning reached every member of staff.
Explore Lessons Learned & Continuous Improvement →Feedback, Complaints & Concerns
Statutory complaint timers and early-warning concerns.
Explore Feedback, Complaints & Concerns →See How Custom Audit Builder & Engine Works in Your Service
Book a personalized 20-minute walkthrough tailored to your care setting and registered bed capacity. We will demonstrate how ACT360 eliminates paperwork, automates corrective action spawning, and prepares your team for unannounced CQC visits.